This Privacy Policy is issued by GadunSlot ("Platform", "We") and applies to all users who access or use the GadunSlot website at gadunslot.ws, mobile app, and all related services we provide.
We understand that your trust is GadunSlot's most valuable asset. We therefore take seriously our responsibility to protect your personal data in accordance with Personal Data Protection Act 2010 (PDPA) Malaysia and international industry best practices.
By using the GadunSlot platform, you consent to the collection and use of your personal data as described in this Privacy Policy. If you do not agree with any part of this policy, please discontinue your use of the GadunSlot platform.
Note: This Privacy Policy should be read together with GadunSlot Terms & Conditions. In the event of any conflict between both documents regarding privacy matters, this Privacy Policy shall prevail.
GadunSlot collects various types of data from our users for specific purposes. Below are the categories of data we collect, along with specific examples:
| Data Category | Examples | Collection Methods |
|---|---|---|
| Identity Data | Full name, date of birth, MyKad number | Registration form & KYC verification |
| Contact Data | Malaysian phone number, email address, residential address | Registration form |
| Financial Data | Bank account number, e-wallet owner name (TNG, GrabPay, DuitNow) | Deposit & withdrawal process |
| Activity Data | Betting history, games played, total deposits & withdrawals | The platform system automatically |
| Technical Data | IP address, device type, browser version, operating system | Server logs & cookies |
| Usage Data | Pages visited, session duration, clicks and interactions | Web Analytics |
Data You Provide Voluntarily
This includes all information you provide when completing the GadunSlot account registration form, details shared when contacting our support team, feedback or reviews you submit, and any information updated in your account profile from time to time.
GadunSlot never request your account password via email, phone, or chat. Do not share your password with anyone claiming to be GadunSlot staff through these channels.
GadunSlot uses the personal data collected for the following purposes, all of which are necessary to provide a safe and high-quality online betting experience for Malaysian players:
Identity Verification
Ensuring that only verified players aged 18 and above access the GadunSlot platform through our KYC process.
Financial Processing
Securely processes deposits via TNG eWallet, GrabPay, DuitNow, FPX Maybank2u, CIMB Clicks, and withdrawals.
Rewards & Promotions
Sending relevant bonus information, promotions, and VIP offers based on your gaming activity.
Fraud Detection
Monitoring account activity to detect suspicious behaviour and protect your account from misuse.
Customer Support
Providing more personalised and efficient assistance when you contact the GadunSlot support team.
Platform Enhancements
Analysing usage data to continuously improve the gaming experience and features on the GadunSlot platform.
GadunSlot processes your personal data on one or more of the following grounds recognised under Personal Data Protection Act 2010 (PDPA) Malaysia:
- Consent: You gave explicit consent when registering your GadunSlot account and accepting this Privacy Policy. You may withdraw this consent at any time; however, doing so may affect our ability to provide certain services.
- Contract Performance: Processing is necessary to perform the service agreement between GadunSlot and you as a member — including payment processing, bet verification, and account management.
- Legitimate Interest: GadunSlot has a legitimate interest in processing data for platform security, fraud prevention, and service improvement.
- Legal Obligations: GadunSlot is required by certain laws to retain financial and identity records for specified periods.
GadunSlot does not sell, rent, or trade your personal data to any third party for their own marketing purposes. We only share your data in limited, controlled circumstances as follows:
- Payment Processors: Minimal transaction information is shared with payment providers such as Touch 'n Go, GrabPay, DuitNow and the relevant FPX services solely for the purpose of processing your deposits and withdrawals.
- Game Providers: Necessary game data is shared with gaming software providers to ensure games function correctly and fairly.
- Law Enforcement Authorities: GadunSlot will disclose required data to Malaysian authorities when mandated by a court order or applicable law, including investigations into fraud or money laundering.
- Professional Advisor: Lawyers, accountants, or auditors bound by professional confidentiality obligations may be granted limited access to certain data where necessary to provide advice to GadunSlot.
All third parties that receive data from GadunSlot are bound by strict data protection agreements and are permitted to use that data only for the purposes explicitly specified in those agreements.
GadunSlot employs multiple layers of security to protect your personal data from unauthorised access, loss, modification, or disclosure:
SSL/TLS 256-bit
All communications between your browser and GadunSlot's servers are encrypted using 256-bit SSL/TLS protocol.
Multi-Layer Firewall
GadunSlot's infrastructure is protected by a multi-layered firewall system that monitors and blocks suspicious traffic.
24/7 Monitoring
GadunSlot's IT security team continuously monitors the infrastructure to detect any threats or anomalies.
Regular Backups
Data is automatically backed up to a secure, separate location to ensure rapid recovery in the event of an incident.
While GadunSlot takes all reasonable steps to protect your data, no method of transmission over the internet or electronic storage is entirely secure. We will notify you promptly should any data security breach occur that affects your personal information.
The GadunSlot platform uses cookies and similar tracking technologies to enhance your experience and ensure key platform features function properly. The following are the types of cookies we use:
| Cookie Type | Purpose | Duration | Status |
|---|---|---|---|
| Essential Cookies | Session login, account security, core platform functionality | Session / 30 days | |
| Functional Cookies | Remember your language settings, game preferences, and display theme | 1 year | |
| Analytical Cookies | Understanding how users interact with the platform for continuous improvement | 2 years |
You can manage your cookie settings through your internet browser at any time. However, disabling essential cookies may affect core GadunSlot platform functions such as login sessions and transaction security.
Under Malaysia's Personal Data Protection Act 2010 and the privacy principles adopted by GadunSlot, you have the following rights regarding your personal data:
Right of Access
Request a copy of all personal data GadunSlot holds about you.
Right to Rectification
Update or correct any of your personal data that is inaccurate or incomplete.
Right to Erasure
Request the deletion of your personal data under certain circumstances permitted by law.
Right to Object
Object to the processing of your data for direct marketing purposes or certain legitimate interests.
Right to Portability
Receive a copy of your data in a structured, machine-readable format.
Withdraw Consent
Withdraw your consent to data processing at any time, without affecting any processing carried out prior to withdrawal.
To exercise any of the rights above, please contact GadunSlot's Data Protection Officer by email at privacy@gadunslot.ws. We will process your request within 30 calendar days from the date of receipt.
The GadunSlot platform is exclusively for individuals aged 18 and above. We do not knowingly collect, store or process personal data from individuals under the age of 18.
Should GadunSlot discover that a child's data has been collected inadvertently, we will take immediate steps to delete that data and close the account in question. Parents or guardians who suspect their child has provided personal information to GadunSlot are encouraged to contact us promptly through the available support channels.
Parental Advisory: Please ensure your device is protected with a password and that your children do not have access to your GadunSlot account. Gambling by minors is illegal and harmful to their development.
GadunSlot reserves the right to modify or update this Privacy Policy at any time to reflect changes in our practices, technology, legal requirements or other relevant operational reasons. When we make material changes, we will:
- Sending email notifications to the address registered to your GadunSlot account.
- Displaying a clear notice on the GadunSlot platform's home page and login page.
- Updating the "Last Updated" date shown at the top of this document.
We encourage you to review this Privacy Policy periodically. Your continued use of the GadunSlot platform after any policy changes have been communicated will be considered your acceptance of the updated policy.
If you have any questions, concerns, or requests regarding GadunSlot's Privacy Policy or how we handle your personal data, please contact us through the following channels:
- Data Protection Officer: privacy@gadunslot.ws — for enquiries specifically related to data privacy.
- General Support: support@gadunslot.ws — for general enquiries regarding your account and services.
- Live Chat: Available in your GadunSlot account, 24 hours a day in Bahasa Malaysia.
- Response Time: We aim to respond to all privacy-related enquiries within 3 working days, and fulfil data rights requests within 30 calendar days.
For enquiries related to responsible gambling and self-exclusion tools, please visit the Responsible Gaming us. For general FAQs, refer to the FAQ us.